It should also be a part of the requirement for property managers and building owners to ensure their building is kept clean. A clean property is not only healthy but will also ensure satisfaction of both tenants and employees hence boosting productivity. However, given the many available cleaning services, choosing the right service provider that will effectively clean your property might be quite challenging. Hence in this article you will see 5 crucial strategies for selecting the right building maintenance cleaning services for commercial buildings of all types and sizes.
- Assess Your Property’s Cleaning Needs
As a starting point in the process of selecting a maintenance cleaning crew, one needs to take time and assess one’s property for the cleaning needs. Take a tour around the building, identify all the surfaces that require cleaning and at what frequency they require this cleaning, including the floors, windows, common areas like corridors, offices, rest rooms etc. Think of areas that get traffic and congestion and hence need daily or weekly cleaning. This shall also acknowledge characteristics such as carpets or tiles that call for a given approach or cleaning agents.
You will also want to define frequency rates of cleaning to help uphold the general appearance of the building and its interiors. Most of the real estates require daily, nightly and weekly cleanings depending on the agreement made between the property owner and the cleaner. However, your assessment may indicate that certain areas require at least 2 or 3 cleanings in a day depending on how busy the area is. It is advisable to set realistic targets of traffic flow and cleaning frequency and undertake to develop practical cleaning schedules.
- Understand Their Cleaning Processes and Techniques
The cleaning service provider of a building should present efficient processes, techniques, and strategies in performing traditional cleaning chores. Specific questions should be asked on the part of the manager or the owner to the cleaning crews especially when the latter is evaluating its maintenance cleaning crews in order to meet the cleaning specifications of the former. For instance, ask them about their strategies used for floor cleaning. How do they clean the floors, do they dry mop or wet mop or both, do they scrub, buff and which type of vacuums do they use? What kind of mops, detergents and machines are employed by them? You’ll wish to ensure that their processes include the utilization of business standard equipment and cleaning products.
This will also help you learn more on how they handle waste disposal, recycling, dusting, cleaning of bathrooms, windows and many other tasks. This way, all items of dirt, bacteria or grime are not left unattended as they go through a structured process of cleaning. Ask whether they update their employees on new methods as the building progresses since this makes the structure more efficient. Ensuring you are informed on their step by step cleaning processes ensure that your expectations are met and exceeded.
- Evaluate Their Customer Service Approach
However, you also want a cleaning service predominantly catering to the needs and satisfaction of the client and tenants. It is also important to know whether they offer a range of support services in case you have a query, issue or an emergency. They also value the ability to reach their contacts anytime, be it through a phone call or an email. Also, you would need to ask them about their straightforward ways of obtaining tenants’ feedback and handling complaints efficiently.
Other than the strong example of communication, it is advisable to find cleaning crews who are seeking to establish long term business relationships with the client in a partnership type of way. For instance, some may sign up for a once per quarter tutorial on your facility with the purpose of further improving their cleaning services.
- Consider Other Important Factors
That is why when comparing companies, the presentation of a few crucial service features can determine the leaders. You can begin with questions about their approach to recruitment and selection of the employees. To avoid risks or dealing with unreliable individuals, reputable providers conduct background checks to guarantee that members have the trustworthiness essential when in tenant spaces.
Moving to the next category, consider their insurance policies. Property, theft and liability insurances provide a critical protection that allows for a sense of security. Also, establish if cleaning products meet environmental standards and, if they fulfill the green certification requirements should this be a sustainability goal. Check which bidding options they offer if you care about the cost since it will guide your selection process.
Receiving answers in these areas also enhances confidence in their professionalism as well as reliability. You also get to know their level of responsibility on the occupants, assets and principles of the organization. Incorporating this into the list of questions to ask when choosing a cleaning provider aids in selecting one that has similar operations.
- Check References and Tour Properties They Maintain
Lastly, to determine how well potential cleaning crews are capable of delivering on their promise, reference should be made to the client feedback. When requesting references, insist that the prospect provide key contacts in similar buildings so that you can talk to them directly. Offer your contact details to the provided points of contact to find out about their performance in areas of your interest such as responsiveness, communication, flexibility, and employee conduct.
Also, try to find out whether companies will offer to be taken on tours of other properties that they maintain. Observing how these processes are applied in similar environments by other professionals add up to so much more than what company representatives can say. You might also get information by witnessing the performance of their cleaning crews. The most tangible means to judge diverse providers is by going on tours and making references whereby in the final decision, you are making.
Conclusion
Deciding on inadequate maintenance solutions in UAE loses more money while compromising the quality of end user’s comfort and health in poorly cleaned environments. It is important not to rush into any decision and the following five useful tips will help one avoid falling into this trap. Spending time to assess your building’s requirements, to find out more about the provider cleaning methods.
