The Field Service Management Market size was valued at USD 4.31 billion in 2023 and is expected to grow to USD 12.04 billion by 2031 and grow at a CAGR of 13.7 % over the forecast period of 2024-2031.
The Field Service Management (FSM) market is experiencing significant growth, driven by the increasing adoption of digital tools and technologies to optimize field operations. FSM solutions encompass a range of services, including scheduling, dispatching, and managing the lifecycle of field service work orders. As companies seek to improve customer satisfaction and operational efficiency, there is a growing demand for integrated FSM platforms that provide real-time visibility and analytics. These platforms leverage advancements in artificial intelligence, machine learning, and Internet of Things (IoT) technologies to predict maintenance needs, streamline workflows, and enhance the overall service delivery process.
Moreover, the FSM market is witnessing a shift towards cloud-based solutions, which offer scalability, flexibility, and cost-efficiency compared to traditional on-premises systems. The COVID-19 pandemic has further accelerated this trend, as organizations look for remote management capabilities and mobile access to ensure continuity of operations. Industries such as utilities, healthcare, and telecommunications are particularly investing in FSM technologies to manage their extensive field operations more effectively. Additionally, the integration of augmented reality (AR) and virtual reality (VR) into FSM solutions is opening new possibilities for remote assistance and training, thus enhancing the skillsets of field technicians and reducing downtime.
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Covid 19 impact analysis:
The latest report is the most recent study that offers 360° coverage of the Field Service Management industry that has been facing the brunt of the adverse economic impact of the COVID-19 outbreak since the beginning of this year. The global health crisis has affected nearly every aspect of the business vertical and led to massive disruptions to the global Field Service Management market demand and supply chains. Researchers draw predictions for the market scenario in the post-COVID era. The report, additionally, assesses the present market situation and estimates its future outcomes, keeping in mind the impact of the pandemic on the global economic landscape.
Major companies profiled in the market report include
GEOCONCEPT SAS, Salesforce, Oracle, Infor, ServiceMax, Inc., OverIT, Microsoft, IFS, SAP, Trimble, FieldAware, Comarch, ServicePower, Accruent, Geoconcept, Zinier, PRAXEDO, Acumatica Inc, and others.
Research objectives:
The latest research report has been formulated using industry-verified data. It provides a detailed understanding of the leading manufacturers and suppliers engaged in this market, their pricing analysis, product offerings, gross revenue, sales network & distribution channels, profit margins, and financial standing. The report’s insightful data is intended to enlighten the readers interested in this business sector about the lucrative growth opportunities in the Field Service Management market.
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It has segmented the global Field Service Management market
By Component
- Software
- Services
By Deployment
- On-Premise
- Cloud
By Application
- Work Order Management
- Schedule, Dispatch, and Route Optimization
- Customer Management
- Inventory Management
- Service Contract Management
- Reporting & Analytics
- Others
By Enterprise Size
- Large Enterprises
- Small & Medium Enterprises (SMEs)
By Vertical
- Banking, Financial Services and Insurance (BFSI)
- IT & Telecom
- Healthcare & Life Sciences
- Manufacturing
- Transportation & Logistics
- Construction & Heavy Equipment
- Energy & Utilities
- Others
Key Points Covered in the Report:
- A thorough analysis of value and volume at the worldwide, sector, and regional levels is included in the global Field Service Management ‘ market report.
- The study offers a full business size Field Service Management ‘ from a global point of view through a review of past facts and possible scenarios.
- Geographically, the Field Service Management of market analysis includes the number of regions and their contrast of revenue.
- The market analysis focuses on ex-factory costs, output volume, market share & sales for every manufacturer on a company level basis.
Key Reasons to Purchase this Report:
- A comprehensive study of market size, share and dynamics is a global Field Service Management ‘market research report and a thorough survey of developments in the field.
- It offers an in-depth overview of revenue growth and an analysis of the total business benefits.
- In addition to the strategic landscape for commodity pricing and marketing, the Field Service Management ‘ industry research also provides key players.
- This is a new post covering the latest impact on the target market. The research report addresses the rapidly evolving market climate as well as the initial and future impact assessment.
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